Customer Representative (French/English-speaking) - Hospitality Group - 3000€ Welcome Bonus
Customer Representative (French/English-speaking) - Hospitality Group - 3000€ Welcome Bonus
Join to apply for the Customer Representative (French/English-speaking) - Hospitality Group - 3000€ Welcome Bonus role at Concentrix
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Customer Representative (French/English-speaking) - Hospitality Group - 3000€ Welcome Bonus
Join to apply for the Customer Representative (French/English-speaking) - Hospitality Group - 3000€ Welcome Bonus role at Concentrix
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Job Title:
Customer Representative (French/English-speaking) - Hospitality Group - 3000€ Welcome Bonus
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Experience The Power Of a Game-changing Career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces, " “Best Companies for Career Growth, ” and “Best Company Culture, ” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training,
- edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What You Will Do In This Role
As a Customer Service Representative, you will:
- Manage supplier invoices in the internal system
- Enlighten suppliers concerning invoice doubts.
- Answer suppliers through outgoing and incoming calls and emails
- Evaluate the need for escalation
- Put suppliers in contact with the client in case of necessity
Concentrix is a great match if you:
- Have a high level of French and fluent English (C2 - written and oral)
- Have strong analytical and
- solving skills. - Have proficiency in Excel and good communication skills
- Are autonomous and able to ensure
-
- end delivery of cases. - Are responsible, flexible, dynamic, and resilient.
What’s In It For You
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- 3000€ Welcome Bonus
- Central location in Lisbon, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
- changers around the globe call Concentrix their “employer of choice. ”
Concentrix is an
- opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Location:
PRT Lisbon - Av. Mediterraneo, N°1
Language Requirements:
French (Required)
Time Type:
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R1575765
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
IT Services and IT Consulting
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Concentrix Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 15. 7. 2025
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