Customer Representative (French-Speaking) – Creative Media Platform
- Ability to assist users with General Inquiries, and support issues via phone but mainly trough email/chat/social/social messaging channels (as assigned)- Ability to adapt the brands voice and tone for interactions on both private (phone/email/chat/messaging channels) and public (social, forums, e
Commerce reviews) channels. - Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Respond to inbound customer requests, document relevant case information
REQUIREMENTS:
- Native or near native level of French- Good level of English (it will be to work in an international company)- Microsoft Office Knowledge- Dynamic and Proactive- Experience with attending customers will be a plus#J-18808-Ljbffr
- Informações detalhadas sobre a oferta de emprego
Empresa: Atlean World Localização: Porto
Oliveira do Douro, Porto, PortugalPublicado: 11. 11. 2025
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