Customer Sales Specialist Viseu

Customer Sales Specialist
Viseu
Viseu, Viseu District, Portugal

#ABOUTUS

Goldcrest Real Estate helps busy international professionals to find the perfect property. We have helped hundreds of clients own their properties, for the long term, with a focus on quality and respecting their community and environment.

#THEROLE

We are looking for a dynamic professional, with excellent communication skills, highly organized and
- oriented, with Real Estate expertise. This role will focus on driving business growth as a Consultant Sales, representing Goldcrest and offering our exclusive real estate services to clients, building
- term relationships, and ensuring an exceptional customer experience

#THECHALLENGE

- Excellent communication skills both verbally and written in English (mandatory);



- Customer service and/or sales support experience a plus;



- Phone contact handling skills and active listening;



- Exceptional interpersonal skills toward efficiently communicating processes enhancements;



- Ideal customer andsales support experience;



- Ability to multitask, prioritize and manage time effectively;



- Familiar with CRM systems and practices;



- Organized and teamplayer;



- Property market, wealth management or legal background (preferred);



#ABOUTYOU

- Maintain a positive, empathetic, and professional attitude toward Clients;



- Respond promptly to customer inquiries;



- Communicate with Clients through multiple channels;



- Maintain the dailysales pipeline with sales team;



- Know our products inside and out so that you can answer questions;



- Understand Clientsneeds and expectations;



- Engage with theonline community and respond to comments and requests;



- Keeping recordsofcustomer interactions and transactions in CRM;



- Providing feedbackon the efficiency of the customer service process;



#OUROFFER

- Competitive compensation;



- Bonus structureand career progression;



- Integration in a young and highly qualified team;



- Modern work environment;



- Training and support for personal and professional development;



#OURVALUES

Client
Centric: strive to understand the clients and offer them the best solutions, taking into consideration that each person's needs are unique.

Coachable: Open to receiving training and constant small improvements, even if experienced.

Independent: able to organize oneself without “babysitter”

Doer: you have to love getting results yourself.

Flexibility: Ready to adapt to a variety of tasks.

Focused: values more stability, than the shiny new opportunities that pop up.