Customer Sales Specialist Lisboa

Customer Sales Specialist
Lisboa
Lisboa, Lisboa, Portugal

#ABOUTUS

Goldcrest Real Estate helps busy international professionals to find the perfect property. We have helped hundreds of clients own their properties, for the long term, with a focus on quality and respecting their community and environment.

#THEROLE

We are looking for a dynamic professional, with excellent communication skills, highly organized and
- oriented, with Real Estate expertise. This role will focus on driving business growth as a Consultant Sales, representing Goldcrest and offering our exclusive real estate services to clients, building
- term relationships, and ensuring an exceptional customer experience

#THECHALLENGE

• Excellent communication skills both verbally and written in English (mandatory);

• Customer service and/or sales support experience a plus;

• Phone contact handling skills and active listening;

• Exceptional interpersonal skills toward efficiently communicating processes enhancements;

• Ideal customer and sales support experience;

• Ability to multitask, prioritize and manage time effectively;

• Familiar with CRM systems and practices;

• Organized and team player;

• Property market, wealth management or legal background (preferred);

#ABOUTYOU

• Maintain a positive, empathetic, and professional attitude toward Clients;

• Respond promptly to customer inquiries;

• Communicate with Clients through multiple channels;

• Maintain the daily sales pipeline with sales team;

• Know our products inside and out so that you can answer questions;

• Understand Clients needs and expectations;

• Engage with the online community and respond to comments and requests;

• Keeping records of customer interactions and transactions in CRM;

• Providing feedback on the efficiency of the customer service process;

#OUROFFER

• Competitive compensation;

• Bonus structure and career progression;

• Integration in a young and highly qualified team;

• Modern work environment;

• Training and support for personal and professional development;

#OURVALUES

• Client Centric: strive to understand the clients and offer them the best solutions, taking into consideration that each person's needs are unique.
• Coachable: Open to receiving training and constant small improvements, even if experienced.
• Independent: able to organize oneself without “babysitter”
• Doer: you have to love getting results yourself.
• Flexibility: Ready to adapt to a variety of tasks.
• Focused: values more stability, than the shiny new opportunities that pop up.