Customer Service – English Lisboa

Customer Service – English
Lisboa
Lisboa, Lisboa, Portugal

Are you looking for your next challenge in
- commerce and digital marketing?

We are seeking a Contact Center Assistant to join our team and provide excellent support to B2B clients in the
- commerce sector. If you are communicative,
- oriented, and thrive in a dynamic environment, this is the opportunity for you

Key Responsibilities

• Provide personalized support to B2B clients in the
  - commerce sector.
• Manage requests autonomously and accurately, ensuring
  - quality service.
• Handle sensitive data in compliance with PCI and GDPR regulations.
• Use internal tools and knowledge bases to resolve complex cases efficiently.

Your Profile

• Previous experience in
  - commerce, B2B sales, or digital marketing.
• Excellent communication, active listening, and negotiation skills.
• Fluent in English (spoken and written) – mandatory.
• Knowledge of
  - office tasks or SAP is a plus.
• Availability for rotating shifts, including weekends.

What We Offer

• Long-term employment contract.
• Paid initial training (15–20 business days, 9:00 AM–6:00 PM).
• Full-time schedule with rotating days off.
• Competitive salary, meal allowance, paid vacation, and health insurance.
• A stable, collaborative team with real opportunities for career growth.

If you are passionate about
- commerce, eager to take on new challenges, and looking for stability with growth prospects, apply today

Only shortlisted candidates will be contacted within 10 business days.

Tipo de oferta: Período Integral, Integral/Full-time

Pagamento: 1 200, 00€ , 00€ por mês

Benefícios:

• Cartão/Ticket refeição
• Seguro saúde