Customer Service & Data Management – Swedish & Danish (M/F/D) Lisbon Lisboa

Customer Service & Data Management – Swedish & Danish (M/F/D) Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Medical company opening a Shared Services in Lisbon.

The company you're going to work at:

Medical company opening a Shared Services in Lisbon.

Your new role:

As part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as a Customers service assistant in this Shared Service Centre. You´ll ensure the accurate and efficient handling of all incoming orders.

Main tasks:

• Manage orders from Nordic customers, focusing on Swedish clients;
• Respond to routine inquiries related to orders, invoices, deliveries, and pricing;
• Set up customer accounts and assist in preparing for automation;
• Participate in
  - selling and refer customers to appropriate products or services;
• Ensure all internal systems and process and compliant on an annual basis.

What you need to be successful:

• Minimum 2 year of experience in customer service / similar role;
• Strong customer service orientation;
• Effective verbal and written communication skills in Swedish (native preferred);
• Good oral and written comprehension of Danish;
• English Fluent;
• Experience working with ERP systems: Oracle, Agile and Salesforce preferred;
• Excel Skills;
• Previous Shared Services professional environment is a nice to have.

What the company can offer you:

• Hybrid working model;
• Annual Bonus;
• Meal Allowance;
• Health Insurance;
• The amazing opportunity to be part of the first team in Portugal.

Next step:

In case you are interested in this opportunity, click on "Apply Now" to send us your updated CV.