Customer Service Advisor - French Speaker (Remote Position) (P) Porto

Customer Service Advisor - French Speaker (Remote Position) (P)
Porto
Porto, Porto District, Portugal

Overview

Are you a people person with a passion for helping others? Join our international team in Portugal as a Customer Service Advisor, supporting global clients in a dynamic, friendly, and multicultural environment.

Responsibilities

• Assist customers via phone, email, and chat
• Troubleshoot and resolve product or
  - related issues
• Provide an outstanding customer experience
• Work with internal teams to improve service delivery

Qualifications

• Native or C2 level in French
• English at B2 level or higher
• Already based in Portugal
• Great communication and
  - solving skills
• Customer-first mindset

What We Offer

• Competitive salary + performance bonuses
• Private health insurance
• Paid training and career development
• Modern office or hybrid/remote options
• A vibrant, inclusive work culture

Job Details

• Employment type: Full-time
• Seniority level: Not Applicable
• Job function: Other
• Industries: Marketing Services
• Location: Porto, Portugal