Customer Service Agent for Eye Products (Flemish + French Speaker)
The Job.
Your mission is to support clients’ activities by offering
- class service to their customers. You will work for one of the most
- known companies in the pharmaceutical sector for
- oriented products for the eye, contact lenses, pharmaceuticals, etc. Your tasks will include:
- Answering inquiries of customers in one of the two subfields 'Pharma' (pharmaceutical medical devices) or 'Vision Care' (contact lenses, care products, etc. )
- Providing information about the products, durability, indication, storage and clarify uncertainties
- Other questions will be forwarded to the responsible departments
- Identify issues and provide solutions
- Ensure high level of customer satisfaction
- Be a team player and participate in the success of the team and project
The Profile.
- You have a native level of Flemish and French + a good level of English is a big plus.
- You are motivated, reliable and committed in your work
- Customer service and quality is part of you
- You have a drive for excellence and professionalism
- You have excellent communication skills
- You are a real team player and willing to work with many other nationalities
The Offer.
- Type of contract: a long term fixed term contract for 12 months, renewable every year
- Working hours: 40h/week (8h/day) from Monday to Friday on rotating shifts from 7 AM to 5 PM
- Salary conditions* – 2 options:
Including free accommodation (shared flat, all bills included): 950€ gross/month
Excluding accommodation: 1240 € gross/month
+ Private health insurance directly after contract signature
*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries’ wages
*Compensation during training period if successful (10 days): 50% of your hourly wages (lower taxes)
- Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, yearly
- way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival.
- A company which fully supports you and wants to make your experience great
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- A dynamic, open minded and multicultural environment, including 82 different nationalities
- A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
- A company working with
- notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
- Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from a different projects to QA, Team Lead or Supervisor roles
#J-18808-LjbffrYour mission is to support clients’ activities by offering
- class service to their customers. You will work for one of the most
- known companies in the pharmaceutical sector for
- oriented products for the eye, contact lenses, pharmaceuticals, etc. Your tasks will include:
- Answering inquiries of customers in one of the two subfields 'Pharma' (pharmaceutical medical devices) or 'Vision Care' (contact lenses, care products, etc. )
- Providing information about the products, durability, indication, storage and clarify uncertainties
- Other questions will be forwarded to the responsible departments
- Identify issues and provide solutions
- Ensure high level of customer satisfaction
- Be a team player and participate in the success of the team and project
The Profile.
- You have a native level of Flemish and French + a good level of English is a big plus.
- You are motivated, reliable and committed in your work
- Customer service and quality is part of you
- You have a drive for excellence and professionalism
- You have excellent communication skills
- You are a real team player and willing to work with many other nationalities
The Offer.
- Type of contract: a long term fixed term contract for 12 months, renewable every year
- Working hours: 40h/week (8h/day) from Monday to Friday on rotating shifts from 7 AM to 5 PM
- Salary conditions* – 2 options:
Including free accommodation (shared flat, all bills included): 950€ gross/month
Excluding accommodation: 1240 € gross/month
+ Private health insurance directly after contract signature
*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries’ wages
*Compensation during training period if successful (10 days): 50% of your hourly wages (lower taxes)
- Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, yearly
- way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival.
- A company which fully supports you and wants to make your experience great
- Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
- A dynamic, open minded and multicultural environment, including 82 different nationalities
- A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
- A company working with
- notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
- Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from a different projects to QA, Team Lead or Supervisor roles
- Informações detalhadas sobre a oferta de emprego
Empresa: Blu Selection Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 18. 6. 2025
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