Customer Service Agent (German-Speaking) - Banking Company - Remote - 2000€ Welcome Bonus - Remote Lisboa

Customer Service Agent (German-Speaking) - Banking Company - Remote - 2000€ Welcome Bonus - Remote
Lisboa
Lisboa, Lisboa, Portugal

Are you looking for an opportunity in the fashion industry? Are you always the first one to know all the new trends and follow all the fashion shows? If you want to work for one of the leading online fashion platforms that carries a wide range of clothing, shoes, and accessories of more than 2, 500 brands, then you should apply to this great experience in Porto!

Your responsibilities and impact as a customer service agent will be:

Solving questions for customers over the phone, via
- mail or through chatrooms regarding how to find an article, problems with their shopping cart, or other issues during their shopping experience

Delivering calm and smart decisions in
- pressure situations while paying attention to detail

Skills, qualifications and interests you need to succeed in this role:

You are native in Dutch

You are energetic and innovative

You are a fast thinker and work proactively

Motivation and teamwork are some of your soft skills

Passion for fashion and trends. Capable of accessorizing and providing styling advice

You have excellent communication skills

You have an intercultural mind and willing to work with many other nationalities

What’s in it for you?

Type of contract: a
- term fixed term contract, renewable every year

Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (from 7
- 9 pm)

Salary conditions (*) – 2 options:

Including free accommodation (shared flat, all bills included): 1040€ gross/month

Excluding accommodation: 1298€ gross/month

For international candidates:

Reimbursement of your initial flight expenses after 3 months

Help in paperwork, opening