Customer Service Agent In Lisbon (Flemish Speaker) Lisboa

Customer Service Agent In Lisbon (Flemish Speaker)
Lisboa
Lisboa, Lisboa, Portugal

“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity. ” Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Your responsibilities and impact as a Customer Service Agent will be:

• Helping clients with incoming issues

• Ensuring high quality customer service

• Providing necessary information

• Reaching out proactively

• Recording data in the CRM system

• Improving customer satisfaction

• Accurate and efficient problem solving

• Being a real team player

Skills, qualifications and interests you need to succeed in this role:

• A native level of Dutch and B2/C1 level of English

• Knowledge of the value and impact that a good customer experience can create

• Articulate & communicative

• Available for 6 months - 1 year

• Being a real team player and committed to your work

• Excitement about intercultural communication and the expatriate lifestyle

• Living in or willing to relocate to Lisbon for an international career and life experience

• Having a valid Portuguese work permit (required)

What’s in it for you?

• Type of Contract: A
  - term contract that is renewable

• Working Hours: Full time on rotating shifts (depending on the project)

• Training: Have a
  - start your career with the intensive training that the company offers to their new employees

Salary Conditions(*): You have 2 options:

• Including free accommodation (shared flat, all bills included): 1040€ gross/month

• Excluding accommodation: 1298€ gross/month

(*) Compensation during training period (1-4 weeks): nearly fully paid Relocation Package for International Candidates:

• Reimbursement of your initial flight expenses after 3 months

• Help in paperwork, opening