Customer Service Agent In Norwegian - Porto, Portugal Porto

Customer Service Agent In Norwegian - Porto, Portugal
Porto
Porto, Porto, Portugal

Description

Kjære kandidat, Are you looking for your next adventure abroad? What about moving to Portugal?

As a result of the incredible growth of our client, we're looking for bilingual speakers to join us and one of the world's most
- known brands. To give customers a consistent path to a great experience, you will:Maintain a positive, empathetic and professional attitude towards customers;

Respond promptly to customer inquiries;

Communicate with customers by calls, tickets, emails or messages;

Know the product/service well;

Process customer requests and complains;

Track, document and retrieve information in call tracking database;

Increase customer loyalty by delivering a seamless experience.

Requirements

Our client is a great match if you:

Have a proficient or bilingual level of Norwegian, and advanced level of English;

Have 6 months – 1 year of customer service experience;

Have call center experience;

Are living in or willing to relocate to Portugal;

Have flexibitity in terms of shifts;

Have effective communication skills and customer care skills – ability to listen and understand the customers needs;

Have strong computer navigation skills (you don't need to be a pc nerd, don't worry);

Have good disposition to work in a customer service environment.

Offer

What's in it for you?

An attractive local salary package;

Paid training;

Relocation package;

Full-time employment contract;

Vacation and Christmas bonuses – we want to say thank you on the happiest seasons of the year;

Career path;

Monthly performance bonuses. What are you waiting for? Apply!

Conocimientos:Flexible & Adaptable, Good Communication Skills - Written And Oral, Customer Care Oriented, Norwegian