Customer Service Agent (m,f) French: Home Appliance Lisboa

Start: 13. 11. or 27. 11.

Monday to Saturday

07:00 to 19:00 (Rotational shifts)

Days Off: Sunday and 1 rotational day

Tasks:

Key Responsabilities: giving customers a correct, polite, and friendly reception according to relevant Quality Guidelines and quality KPIs; providing consumers with most appropriate information and correct solution, aligned with customer query and according to Buyer’s procedures and processes; adding sales whenever possible, suiting both the company and customer needs; operate and drive continuous improvements in all aspects of operations.

Profile:
French C2
English B2

Benefits:
Excellent remuneration package based on experience, skills and performance
Life Insurance
Meal allowance + Transport allowance
Private health insurance