Customer Service Ambassador - Remote Porto

Customer Service Ambassador - Remote
Porto
Porto, Porto District, Portugal

Transform your career with a dynamic opportunity at Concentrix. As a Customer Support Agent in Portugal (Remote), you will ensure high standards of performance across all operations, meeting client expectations for operational excellence: quality, efficiency, and customer journey improvement.

You'll be responsible for ensuring that service levels are consistently met, and that customer feedback is addressed promptly. Your strong communication skills, empathy, and
- solving mindset will enable you to resolve issues effectively.

Career growth and personal development are our priorities. We offer extensive training,
- edge technologies, and ongoing support to help you succeed. At Concentrix, 80% of managers and leaders have been promoted from within.

We're looking for someone fluent in French (C1) and English (B2) with a strong work ethic and ability to work with multiple tools and platforms.

In this role, we offer
- time contracts, competitive salary,
- based incentives, flexible
-
- home options, and referral programs. Full paid training and career development programs are also available.

With over 440k+ professionals as part of our team, we offer a supportive environment where you can grow and thrive.

• French (C1)
• English (B2)

Become part of our team and discover why Concentrix is the employer of choice for many professionals.