Customer Service And Sales Professional Porto

Customer Service And Sales Professional
Porto
Porto, Porto District, Portugal

Customer Service and Sales Professional

About the Job:

We are seeking a highly motivated and skilled Customer Service and Sales Professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling cruises packages, and
- selling or upselling associated products.

Your Responsibilities:

• Sell cruises packages to customers
• Cross-sell or
  - sell cruises packages and associated products
• Provide customer support for
  - booking and booking management
• Support travel agents with bookings and booking management
• Answer customer inquiries about various topics such as destination, boats, documentation, prices, etc.

Requirements:

• Fluent verbal and written communication skills in Dutch (C1 level)
• Advanced level of English (B2 level)
• Proven computer skills and diligent work ethic
• High attention to detail and
  - solving mindset
• Effective communication skills, both written and verbal
• Ability to multitask efficiently

Benefits:

• Full-time contract with indefinite duration (negotiable based on experience and client needs)
• Competitive salary and
  - based bonus
• Work-from-home arrangement in Porto, Portugal
• Bring-a-friend referral bonus opportunities
• Comprehensive training on the company and project
• Access to career development programs, specialized courses, and language classes

What We Offer:

As a valued member of our team, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment. We are committed to providing a work environment free from discrimination and harassment, and we welcome applications from diverse candidates. In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.