Customer Service Assistant (French) Lisboa

Overview

We're hiring a French-Speaking Customer Service Assistant. Location: Lisbon, Portugal. Work Model: Onsite. Contract: 6 months (with option to extend or go permanent).

What You'll Do

• Assist customers across phone, email, chat, and social media
• Provide friendly, timely, and accurate support while updating internal systems
• Build strong relationships by ensuring effective issue resolution
• Share feedback and suggest improvements to processes and services
• Work collaboratively with your team to achieve targets

What We're Looking For

• Professionally fluent French (C2) + good English (B2+)
• Customer service experience is a plus
• Excellent communication &
  - solving skills
• Ability to learn new tools quickly
• Organized,
  - oriented, and a team player
• Flexible to work on a 24/7 rotating shift schedule

What You'll Get

• Competitive salary + performance incentives
• Exclusive travel perks & discounts
• Professional growth in the global BPO industry
• Supportive, multicultural work environment
• Potential to convert into a permanent role

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Operations Consulting

How to Apply

Apply today and turn your language skills into a global career opportunity!