Customer Service Banking - Insurance | French Porto

Customer Service Banking - Insurance | French
Porto
Porto, Porto, Portugal

We are looking for a highly qualified and motivated professional to join our client's backoffice team in the banking - insurance sector, with great written and verbal communication skills.

Responsibilities:

• Manage customer service operations and backoffice activities in the banking/insurance sector;

• Provide an excellent service experience to the customers, answering their questions and solve problems in an efficient way;

• Collaborate with the team in order to improve process and service efficiency;

• Keep a high level of precision and attention to the detail while you are dealing with documentation and administrative processes

• contribute to improve the company procedures and policies;

Requirements:

• Be fluent in French (C2 Level);

• Previous experience in customer service;

• Basic knowledge in operations and processes in the Banking/Insurance sector;

• Ability to work in a dynamic environment, with deadlines and golds set;

• Excellent skills in organization and time management;

We offer:

• Opportunity to be a part of a International Company;

• A dynamic and challenging work environment;

• Possibility to desenvolve your professional skills;

• Training schedule: 9am-6pm from Monday to Friday (Duration of 1 month);

• Work schedule: Monday to Saturday from 7am - 7pm and Saturday 8am-5pm (2 days off: Sunday + 1 day off on a rotational shift pattern);

• Contract with an experimental duration of 3 months

Do not miss out on this opportunity to improve your career in an exciting and dynamic sector.

Send us your application today.