Customer Service Expert

We are looking for a Customer Service Specialist to join our growing team in Lisbon. This is an exciting opportunity that requires technical background or curiosity with French, Italian, German or Dutch fluency.

Starting Date: December 11th

Working Model: On Site in Lisbon

Responsibilities

• Handle customer inquiries via chat, email, or phone
• Deliver
  - quality service for international clients
• Maintain accurate case documentation in CRM systems

Requirements

• Fluent French, Italian, German or Dutch speaking skills
• Previous experience in customer service (preferred)
• Ability to work shift-based
• Strong communication and
  - solving skills
• Creativity and ability to adapt to
  - paced environments
• EU passport holder or already in Portugal (with residence card)

What We Offer

• 1. 000 - 1. 300 euros monthly gross salary (14 times in a year) and other benefits
• Opportunity to work in an international and dynamic environment
• Career development and internal growth opportunities
• Supportive team and modern office environment

!!! Relocation from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280 euro with all utility bills included (discounted directly from the payslip)

If you are looking for a new opportunity before 2025 ends, just apply or send your resume in English to irem. celik@cbtalents. org