Customer Service For A Medical Device Company (German Speaker) Lisboa

Customer Service For A Medical Device Company (German Speaker)
Lisboa
Lisboa, Lisboa, Portugal

You are interested in medicine?

You would like to help people with a disease?

Work for a medical device company, that wants to make the life of people with diabetes easier.

Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon! Your responsibilities and impact as a Customer Service Agent will be:

• Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management System

• From responding to inbound calls, being responsible for orders, coordinating product shipment to customers

• Providing support and direction to customers, resolve their issues in a timely and empathetic manner

• Encouraging customers? '? compliance with product utilization

• A native level of German and a good level of English

• Enthusiasm about medicine and affinity for providing help

• Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast pace

• Excitement about intercultural communication and the expatriate lifestyle

• Living in or willing to relocate to Portugal for an international career and life experience

• Having a valid Portuguese work permit (required)

What's in it for you:

• Type of contract: yearly or 6-month contract, renewable

• Working hours: full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7)

• Salary conditions (*) – 2 options:

• Including free accommodation (shared flat, all bills included): 1. 230€ gross/month

• Excluding accommodation: 1. 612€ gross/month

For international candidates:

• Reimbursement of your initial flight expenses after contract signing

• Airport pick up

• Yearly
  - way flight ticket back to your home country (within the EU)

• Help with paperwork, opening