Customer Service for Betting App (European Portuguese) Lisboa

Customer Service for Betting App (European Portuguese)
Lisboa
Lisboa, Lisboa, Portugal

Social network you want to login/join with:

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Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

921192743c9d

Job Views:

3

Posted:

24. 06. 2025

Expiry Date:

08. 08. 2025

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Job Description:

Support Consultant European Portuguese (Betting App)
Location: Lisbon, Portugal (On-Site) | Full-Time
Languages: European Portuguese (C1+) & English (B2+)

Step into a Career with Impact

Join a global tech leader powering major brands across 70+ countries. This is your chance to grow with a company recognised for its culture, innovation, and career progression.

As a Support Consultant for a leading betting app, you'll be the expert voice customers rely on resolving queries, building trust, and ensuring smooth experiences.

What You'll Do

Handle inquiries via chat, email, and phone

Support users with account issues, betting activity, or general questions

Deliver clear, empathetic communication while following company policies

Share feedback to improve tools and service processes

Stay up to date on platform updates and industry trends

What You Bring

Fluency in European Portuguese (written & spoken)

Good command of English (B2 or higher)

Interest in sports and betting industry

Good typing and computer skills (MS Office; CRM tools)

Adaptability to rotational shifts

Customer support experience is a plus but not required

What You'll Get

Competitive salary + performance bonus

Central Lisbon office

Paid training & development from day one

Career growth, language classes & leadership programs

Referral bonuses and international team culture