Customer Service for Healthcare Industry – German speaker Lisboa

Customer Service for Healthcare Industry – German speaker
Lisboa
Lisboa, Lisboa, Portugal

Customer Service for Healthcare Industry – German speaker

Are you looking for your next career move as a Customer Service for Healthcare Industry?

In this role, your main mission will be to manage clients’ requests. These requests concern the use and proper functioning of a medical device.

Whomever you are, whatever you do, bring your ambition, ideas and determination and come drive our business into the future.

We need those who want to play their part and drive value. Those who want to live their dreams and embrace a world of opportunities.

Our Client

Our client is specialized in the development of innovative medical devices to make life easier for patients with diabetes and other diseases. The Omnipod Insulin Management System offers a unique alternative to previously available methods of insulin delivery.

What you'll do

• As a Customer Support for Healthcare, you’ll assist with any questions and concerns regarding the product;
• Inform and educate customers about the functions of the device and safety;
• Support customers regarding questions about shipping, return, exchange policy and payment transactions;
• Actively participate in the optimization activities related to all customer service processes.

What you'll need

• Fluent written and verbal communication skills in German;
• Good level of English written and spoken (C1 level);
• Willing to start an international experience – work abroad;
• Able to handle sensitive information as a Customer Support for Healthcare;
• Excellent communication and interpersonal skills;
• Team spirit;
• Experience in telephone customer service (preferred).

Teleperformance Portugal

TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!

With more than 14, 000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.

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