Customer Service For Hotel Brand (German Speaker) Lisboa

Customer Service For Hotel Brand (German Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Are you passionate about travel and have always wanted to know what it is like to work in the tourism industry?

We are looking for
- minded people who want to live abroad and embark on an adventure filled with professional growth and personal enrichment!

Your responsibilities and impact as a Customer Service Agent will be:

• First point of contact on the phone for hotel guests

• Processing of all written enquiries and requests

• Advising hotel guests via all communication channels used by the brand

• Carrying out daily arrival and departure checks

• Checking reservations as well as incoming payments

What’s in it for you?

• Type of contract: Employment Term Contract of 12 months, renewable for additional 12 months

• Working hours: full time 40h/week (8h/day) on rotating shifts Monday to Sunday from 7am to 7pm

• Salary conditions (*) – 2 options

1. Including free accommodation (shared flat, all bills included): 1, 221. 55€ gross/month

2. Excluding accommodation: 1, 586. 05€ gross/month

For international candidates:

• Reimbursement of your initial flight expenses

• Airport pick up

• Yearly
  - way flight ticket back to your home country (within the EU)

• Help with paperwork, opening