Customer Service For Ihg In Lisbon (French Speaker) Lisboa

Customer Service For Ihg In Lisbon (French Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Your responsibilities and impact as Customer Service for IHG will be:

• Solving issues during the booking process.

• Giving instructions, and taking an active role in finding the right booking

• Following up during the vacation, providing good solutions incl. refund

• Being responsible for the current and expanding the clients´ network

• Managing good and qualified lead generation

• There are many areas where the excellent customer or client support is required, and this is where the company needs you

• EU citizenship or valid residency card

• You have fluent levels in French and English

• You are looking for a job opportunity abroad

• You are a travel addict

• You are motivated and committed to your work

• You have excellent communication and listening skills

• Type of contract:
  
  a
  - term
  - term contract, renewable every year

• Working hours:
  
  full time (40h/week) on rotating shifts Mon-Sun 7AM-7PM

• Salary conditions (*) – 2 options:
  
  

• Including free accommodation (shared flat, all bills included):
  
  1040€ gross/month

• Excluding accommodation:
  
  1240€ gross/month

• For international candidates:
  
  

• Reimbursement of your initial flight expenses after 9 months.

• Airport pick up.

• Yearly
  - way flight ticket back to your home country (within the EU).

• Help in paperwork, opening bank account, etc. upon your arrival.

• Free Portuguese lessons, cooking classes, sport activities and social events organized by the company.

• Real career opportunities in different career paths.