Customer Service for Streaming Platform (French Speaker) Lisboa

You will be promoting a new world and become an ambassador for the world's leading brand of entertainment with millions of enthusiasts and innovative projects and ideas.

Your responsibilities and impact as Customer Service for Streaming Platformwill be:

• Assist viewers through phone and/or chat regarding different queries
• Provide account and application support to viewers namely with regards to software functionality
• Provide technical support and troubleshooting of system configurations and network settings
• Provide accurate and
  - time responses to the viewer’s inquiries.

Skills, qualifications and interests you need to succeed in this role:

• You are a native French speaker with an advanced level of English
• You are highly reliable, adaptable, a fast learner, and you have strong
  - solving skills
• A previous experience in Customer Service is a big advantage

What's in it for you?

• A
  - time job, 40 hours a week
• Schedule: rotating shifts between
  Monday and
  Sunday: 8 am to 9 pm
• Salary: 890€ base salary (14 times per year)+ 100€ performance bonus (gross/month)
• A paid and recognized training
• Meal allowance of 7. 23€ per work day
• If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 monthsmonths of accommodation in shared flat provided by the company (rental fee to pay)
• Opportunity to be part of a challenging and fast paced environment
• Possibility to collaborate with some of the biggest brands in the industry