Customer Service German Speaker (Banking) - Lisbon PNS Lisboa

Customer Service German Speaker (Banking) - Lisbon PNS
Lisboa
Lisboa, Lisboa, Portugal

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Customer Service German Speaker (Banking) - Lisbon PNS, Lisbon

Client:

Gi Group Sp
A

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

e8511541979b

Job Views:

3

Posted:

02. 04. 2025

Expiry Date:

17. 05. 2025

Job Description:

We are recruiting a Customer Service Agent (m/f/d) for the German market to support customers from one of the greatest German Banks. You will act as a point of contact for a banking company's clients. You will provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. If you are genuinely excited to help customers, patient and passionately communicative apply below!

Your day to day:

1. You are able to manage all different types of inquiries generated via inbound activities such as phone and email.
2. Assist with phone banking ID and T-PIN & Postbank app setup.
3. Card blocking/unblocking/exchange.
4. Recording of phishing cases.

Who we are looking for:

• Experience in customer service or sales (preferred).
• Fluent/Native German.
• Intermediate English.

What we offer:

• Salary Packaging of 1700 euros.
• Multicultural atmosphere.
• Career opportunities.

Part of Gi Group Holding, the Gi Group recognizes and is responsible for its diversification and credit for its adequacy, with due respect for its processes, based on meritocracy and professional competence, with a view to its diversification and differentiation of inclusion by eliminating factors that discourage or hinder access, permanent growth in the world of work is fundamental to success. Discover our High-Level Global Policies at /portugal/compromisso-social/.