Customer Service (Italian) Lisboa

Customer Service (Italian)
Lisboa
Lisboa, Lisboa, Portugal

About the job Customer Service (Italian)

Sales Representative - Italian Market | Lisbon, Portugal

About the Role

Were seeking an enthusiastic Sales Representative to join our international hospitality team in Lisbon. As a key member of our contact center, youll provide exceptional travel advice and personalized service to Italian-speaking customers, helping them find and book their perfect hotel accommodations.

• Fluent in Italian and English (both written and spoken)
• Customer service orientation with strong communication skills
• Ability to work in Lisbon, Portugal

What Youll Do

• Handle customer inquiries via phone, providing expert travel advice
• Convert inquiries into confirmed bookings using consultative sales techniques
• Deliver personalized solutions based on customer preferences
• Maintain high service standards while achieving sales targets
• Collaborate with team members to ensure customer satisfaction

What We Offer

• Competitive Package: 1, 366. 55 monthly (including all allowances)
  • Base salary: 1, 039. 33
  • Holiday & Christmas allowances
  • Meal allowance via debit card
• Health insurance from day one
• Furnished accommodation available for first 14 months (if relocating from 100+ km)
• 20-22 days annual vacation
• Holiday and Christmas bonuses
• Modern office in central Lisbon with excellent transport links

Working Hours

• Monday to Friday
• 8-hour shifts (rotating between 8 AM - 8 PM)
• Portuguese public holidays observed

Training & Development

• 4-week paid training program
• Comprehensive product and systems training
• Supportive team environment
• Initial 12-month contract (renewable)
• 1-month trial period
• Training agreement required

How to Apply

Please submit your CV and cover letter highlighting:

• Your relevant sales or customer service experience
• Language proficiency in Italian and English
• Why you're interested in joining our hospitality team in Lisbon

Successful candidates will be invited for an interview and must be available to start the 4-week training program upon selection.