Customer Service Liaison Lisboa

Customer Service Liaison
Lisboa
Lisboa, Lisboa, Portugal

Customer Service Representative

Career Opportunity in Lisbon, Portugal

We help global brands improve their operations with technology and integrated solutions.

This role involves managing supplier invoices and providing clarity on invoice doubts to suppliers.

Key Responsibilities:

• Manage supplier invoices and track performance metrics
• Facilitate contact between suppliers and clients when necessary
• Evaluate the need for escalation and take appropriate action

Requirements:

• Fluency in Swedish (written and oral) and English (B2)
• Strong analytical and
  - solving skills
• Proficiency in Excel and excellent communication skills
• Autonomy to ensure
  -
  - end delivery of cases

Benefits:

• Full-time contracts with indefinite duration
• Competitive salary and performance bonus
• Central location in Lisbon, Portugal
• Bring-a-friend referral bonus opportunities
• Full paid training on the company and project
• Career development programs, specialized courses, and language classes