Customer Service (M/F) German Speaker (Remote) - Remote Porto

Customer Service (M/F) German Speaker (Remote) - Remote
Porto
Porto, Porto District, Portugal

**Location**:Portugal, Porto**Job category**:Customer Service Representative (CSR)**Language**:English
Du sprichst deutsch und möchtest Dein Supertalent zeigen? Das ist die richtige Arbeit für dich!**What is in it for you? **- attractive
- paid education and care for each individual - we make sure that you start work more ready than ever!-
- time employment
- vacation and holiday bonuses - we want to say thank you on the happiest seasons of the
- loyalty bonus - we appreciate your every effort and
- career path - every individual can develop and
- great working atmosphere and friendly team
- learning new
- bonuses for recommending new employees**Join us as a German speaking customer specialist!**- you will start your job with training where you will get to know the system and processes with the support of our team leader and the entire
- you will provide support to users, offer solutions, respond to all inquiries in a timely
- you will communicate in German every
- you will have the constant support of your team leader and the entire team**What are we looking for? **- ability to generate empathy in written
- good communication
- customer orientation and
- good computer user skills (mandatory)- advanced spoken and written German skills, C1 level (mandatory)- intermediate spoken and written English skills, B1 Level (mandatory)- ability to manage time and meet goals**What is life like at Transcom? **Transcom is a global multinational customer experience specialist providing consulting, customer service, sales, technical support and collections services through our extensive network of contact centers and remote agents. We are 30, 000 customer experience specialists in over 69 contact centers in 26 countries, providing services in 33 languages to global brands in a variety of industries. Transcom is a company committed to equal opportunities between men and women. At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.