Customer Service (m/f) Italian Speaker Porto

Customer Service (m/f) Italian Speaker
Porto
Porto, Porto District, Portugal

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Customer Service (m/f) Italian Speaker, Porto

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Client:

Transcom

Location:

Porto, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

af4870b5e186

Job Views:

4

Posted:

01. 06. 2025

Expiry Date:

16. 07. 2025

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Job Description:

Customer Service (m/f) Italian Speaker

Location: Portugal, Porto

Job category: Customer Service Representative (CSR)

Language: English

Are you fluent in Italian and eager to showcase your talent? Join us as a skilled Italian Language Guru, helping our clients fulfill their dreams. We provide customer support via phone and email to ensure high quality and satisfaction.

What is in it for you?

• Attractive salary
• Paid education and personalized care to prepare you for success
• Full-time employment contract
• Vacation and holiday bonuses during festive seasons
• Loyalty bonus to recognize your efforts
• Opportunities for career development and advancement
• Friendly work environment and team spirit
• Skill development opportunities
• Bonuses for recommending new employees

Join us as an Italian-speaking customer support specialist!

• Provide support via calls, chats, and emails
• Participate in training to learn systems and processes with team leader support
• Respond promptly to user inquiries, offering solutions and support
• Communicate daily in Italian
• Receive ongoing support from your team leader and colleagues
• Work comfortably from your home

What are we looking for?

• Advanced spoken and written Italian skills, C1 level (Mandatory)
• Advanced spoken and written English skills, C1 level (Mandatory)
• Availability to work 5 days a week, including weekends
• Availability for 8-hour shifts (24/7)
• Good computer skills (Mandatory)
• Ability to empathize in written communication
• Strong communication skills
• Customer-oriented troubleshooting skills
• Time management and
  - oriented

What is life like at Transcom?

Transcom is a global customer experience company providing consulting, customer service, sales, technical support, and collections across extensive contact centers and remote teams worldwide.

With over 30, 000 specialists in 69 contact centers across 26 countries, serving in 33 languages, we are committed to equal opportunities and fostering a supportive environment. We value teamwork, dedication, and community support, aiming for positive, lasting change.

Join us and be part of a team that cares about your growth and success.

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