Customer Service

Customer Service
Viseu
Viseu, Viseu District, Portugal

1 week ago Be among the first 25 applicants
Position: French-speaking Customer Service Representative
Location: Lisbon or Porto, Portugal
Start Date: Flexible
Work Model: On-site or Hybrid (depending on project needs)About The Role
Are you passionate about helping others and delivering exceptional service experiences? Join a multinational company recognized for its vibrant work culture and dedication to employee growth. Youll become part of a friendly, multilingual team supporting one of the worlds leading brands where your communication skills and positive attitude will make a real difference every day. What Youll Do- Communicate with French-speaking customers via phone, email, and chat. - Handle inquiries, solve problems, and ensure customer satisfaction with professionalism and empathy. - Guide users through processes, troubleshoot issues, and provide accurate information. - Collaborate with internal departments to enhance the overall customer experience. - Maintain a high level of service quality and achieve individual performance goals. What Were Looking For- Language Skills: Native or C2 level of French + B1/B2 level of English. - Strong communication and
- solving skills. - A
- first mindset with attention to detail. - Adaptability to a multicultural and
- paced environment. - Previous experience in customer service or hospitality is a plus but not mandatory!Whats In It For You- Competitive Salary Package aligned with market standards. - Health Insurance private coverage for your peace of mind. - Meal Allowance enjoy daily meal support. - Relocation Package for candidates moving from abroad (including flight + accommodation support). - Training & Career Growth continuous development and promotion opportunities within the company. - Dynamic Work Environment multicultural teams, social events, and modern offices in Lisbon & Porto. Job Details- Seniority level: Not Applicable- Employment type: Full-time- Job function: Other- Industries: Language Schools
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