Customer Service Porto

Italian‑Speaking Customer Service Representative

Porto, Portugal (100% On‑Site)

Compensation / Benefits

• Monthly Base: 1, 000
• Payment Structure: 14 payments/year
• Additional Benefits: Health Insurance, Meal Allowance

Start Date

February 13, 2025

Working Hours

24/7 Rotating Shifts

• Morning: 07:00 - 16:00
• Afternoon: 14:00 - 23:00
• Night: 22:30 - 07:30

Key Requirements

• Ability to work rotating shifts
• Basic computer literacy

Main Responsibilities

• Handle customer inquiries via multiple channels
• Provide
  - time customer support
• Process and document customer interactions
• Maintain high customer satisfaction levels