Customer Service Representative – English Lisboa

Customer Service Representative – English
Lisboa
Lisboa, Lisboa, Portugal

Are you passionate about customer service and interested in areas like
- commerce, B2B sales, or digital marketing? Join our team in Lisbon and be part of a dynamic, growing company where your skills and career can thrive.

Key Responsibilities

• Deliver excellent customer support across multiple channels (phone, email, chat)
• Assist clients with inquiries related to
  - commerce, B2B transactions, and digital marketing
• Manage sensitive information in line with internal policies and data protection standards
• Handle complex requests with autonomy, professionalism, and a
  - solving mindset

Your Profile

• Previous experience in
  - commerce, B2B sales, or digital marketing
• Strong communication and persuasion skills
• Fluent in English (spoken and written) - mandatory
• Comfortable using
  - office systems; SAP knowledge is a plus
• Availability to work rotating shifts, including weekends

What We Offer

• Stable employment contract with
  - term career prospects
• Paid training (15 to 20 business days)
• Full-time position with rotating schedule and rotating days off
• Competitive salary, above market average
• Additional benefits:
• Meal allowance
• Holiday bonus
• Health insurance
• Friendly and collaborative work environment
• Real opportunities for internal progression and career growth

Ready to grow with us? Apply now and take the next step in your career

Tipo de oferta: Período Integral, Integral/Full-time

Pagamento: 1 000, 00€ , 00€ por mês

Benefícios:

• Cartão/Ticket refeição
• Seguro saúde