Customer Service Representative - Danish - Fully Remote Portugal Lisboa

Customer Service Representative - Danish - Fully Remote Portugal
Lisboa
Lisboa, Lisboa, Portugal

Customer Service Representative - Danish - Fully Remote Portugal, Lisbon

Client: Dila Recruitment

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 47c4443a5898

Job Views: 1

Posted: 23. 05. 2025

Expiry Date: 07. 07. 2025

Job Description:

At Dila Recruitment, we prioritize a personalized recruitment experience, understanding your individual aspirations. Our international team offers access to global opportunities and insights into various markets.

Position:

Customer Service Representative

Employment Type:

Fixed-term (6 months) with potential extension or permanent contract

Duties and Responsibilities:

• Handle inquiries across communication channels, ensuring accurate updates in internal systems.
• Provide prompt, courteous support to foster positive relationships.
• Ensure customer satisfaction and resolve issues effectively.
• Maintain professionalism and empathy in interactions.
• Collaborate with colleagues and leadership to meet team goals.
• Share insights on challenges and suggest improvements.

Requirements:

• Experience in customer service preferred.
• Strong verbal and written communication skills across platforms.
• Understanding of customer service principles and procedures.
• Ability to troubleshoot technical issues with guidance.
• Quick learner of new software and technologies.
• Effective
  - solving and teamwork skills.
• Organized,
  - oriented, and capable of managing multiple tasks.
• Willingness to adapt in a
  - paced environment.

Offer:

• Working schedule: Monday to Sunday, 24/7 shifts.
• Opportunity to work with a leading automotive industry company.
• Competitive salary with performance incentives.
• Professional growth in the BPO sector.
• Supportive work environment.
• Exclusive travel perks and discounts.