Customer Service Representative - Danish Porto

Customer Service Representative - Danish
Porto
Porto, Porto District, Portugal

Customer Service Representative - Danish

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Human Resources Management/Retention Strategies/COPC/Performance Analysis/Staff Development/Recruitment

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

Description:

Join a team transforming urban transport through innovative solutions in
- hailing, micromobility, food and grocery delivery, and
- sharing services. Our client, a leader in the mobility industry, seeks a candidate to join the Customer Support and User Enablement team to deliver seamless user experiences worldwide.

If you enjoy solving problems and empowering others, this could be your perfect opportunity!

Porto is not just your workplace; it’s where you'll feel at home. This coastal city offers rich history, a vibrant tech scene, and a relaxed lifestyle.

It is approximately 36% more affordable than Copenhagen, with savings on restaurants, groceries, and transportation—making it a
- friendly European city.

Enjoy nearby beaches and an international community. Porto is ideal for career growth and leisure.

Requirements:

• Native or fluent Danish (C1+ level).
• Intermediate English skills (B2+), written and spoken.
• Customer support experience is a plus.
• Active listening and strong interpersonal skills to build customer relationships.
• Resourcefulness to find creative solutions.

Relocation support includes:

• Transportation costs reimbursement to Porto;
• Reimbursement for one month of public transport (if needed);
• Free accommodation for the first 60 days;
• Relocation assistance to settle in and explore Porto;
• Help with legal procedures if necessary.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Staffing and Recruiting

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