Customer Service Representative Dutch Speaker | Lisbon, Portugal Lisboa

Customer Service Representative Dutch Speaker | Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Customer Service Representative Dutch Speaker | Lisbon, Portugal

Job Type:

Full-time Relocation Package Included

Job Title:

Customer Service Representative Dutch Speaker | Lisbon, Portugal

Location:

Lisbon, Portugal

Job Description:

We are looking for Dutch-speaking Customer Service Representatives to join the team of one of our international clients in Lisbon, Portugal. If you are passionate about customer experience and excited to live and work in sunny Portugal, this opportunity is for you!

You will support customers by answering questions, solving problems, and ensuring a positive interaction with the brand.

Key Responsibilities:

• Deliver exceptional customer service via phone, email, and chat in Dutch.
• Assist customers with inquiries, product information, orders, and technical issues.
• Ensure a high level of customer satisfaction and a great customer experience.
• Follow standard procedures and use internal tools to manage requests.
• Escalate complex issues to the appropriate teams when necessary.

Requirements:

• Fluent in Dutch (C1/C2) and good command of English (B1 minimum).
• Excellent communication and
  - solving skills.
• EU citizenship or a valid Portuguese work permit.
• Previous experience in customer service is a plus but not required.
• Willingness to relocate to Lisbon (relocation package provided).

Whats in it for you:

• Relocation package: flight reimbursement, airport
  - up, and temporary accommodation provided.
• Competitive salary + performance bonuses.
• Paid training and continuous support.
• Career development opportunities in a global company.
• Work in a dynamic, international, and supportive team.
• Enjoy life in Lisbon, one of Europe's most vibrant and affordable capitals!

Start Date: Ongoing recruitment

Interested? Apply now and take the first step toward an exciting experience in Lisbon!

More info: alessandra. nepomuceno@cbtalents. org