Customer Service Representative - Dutch Speaker - Fully Remote in Portugal
Customer Service Representative - Dutch Speaker - Fully Remote in Portugal, Porto
Client: Dila Recruitment
Location: Porto, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: 13df70d63cd5
Job Views: 2
Posted: 24. 05. 2025
Job Description:
At Dila Recruitment, we focus on providing a personalized recruitment experience, understanding your individual aspirations. Our international team offers access to global opportunities and insights into different markets.
Position: Customer Service Representative
Employment type: Fixed term (6 months) with possibility of extension or permanent contract
DUTIES AND RESPONSIBILITIES:
- Handle inquiries across various communication channels, ensuring accurate and timely updates in internal systems.
- Deliver prompt and courteous support to foster positive relationships.
- Support customer satisfaction and engagement through effective issue resolution.
- Maintain professionalism and empathy in all interactions.
- Collaborate with colleagues and leadership to meet team goals.
- Share insights on challenges and suggest improvements.
REQUIREMENTS:
- Previous customer service experience is advantageous.
- Strong verbal and written communication skills across platforms.
- Basic understanding of customer service principles and procedures.
- Ability to troubleshoot technical issues with guidance.
- Quick learner of new software and technologies.
- Effective
- solving and teamwork skills. - Organized,
- oriented, and capable of multitasking. - Willingness to adapt in a
- paced environment.
OFFER:
- Working schedule: Monday to Sunday, 24/7 rotative shifts.
- Opportunity to work with a leading company in the automotive industry.
- Competitive salary with performance incentives.
- Growth opportunities within the BPO sector.
- Supportive work environment.
- Access to travel perks and discounts.
- Informações detalhadas sobre a oferta de emprego
Empresa: TN Portugal Localização: Porto
Porto, Porto District, PortugalPublicado: 25. 5. 2025
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