Customer Service Representative (English)

David Kennedy Recruitment has forged a strategic partnership with a reputable and
- growing brand dedicated to serving European golf enthusiasts by facilitating convenient access to golf clubs. As part of their expansion plans, they are seeking passionate individuals to join them as a Customer Service Representative.

Position

Customer Service Representative

Location

Algarve - onsite with some flexibility to work from home

Employment type

Full-time – perm contract.

Responsibilities

• Handle incoming customer calls and emails with professionalism and efficiency
• Manage reservations, inquiries, and updates to existing bookings
• Provide clear and timely updates regarding customer orders or services
• Support daily operational tasks in coordination with internal teams
• Maintain accurate records of customer interactions and transactions
• Represent the company with strong communication skills and a
  - first approach.

Qualifications

• Fluent/Native in English both written and oral.
• Excellent communication skills via phone and email
• Strong organizational skills and attention to detail
• Proficiency with computers, booking systems, and digital tools
• Flexibility to work from both office and home as needed
• Prior experience in customer service or reservations is an advantage
• Knowledge of golf or digital media is a plus, but not required
• Ability to commute reliably (driving license/car preferred)
• No VISA sponsorship provided
• Must be based in Almancil (Algarve region).