Customer Service Representative (European Portuguese-speakers) - SaaS & Payments Porto

Overview

Customer Service Representative (European Portuguese-speakers) - Saa
S & Payments

1 day ago Be among the first 25 applicants

Job Title: Customer Service Representative (European Portuguese-speakers) - Saa
S & Payments

What You Will Do In This Role

• Respond to inbound queries through Chat, email or tickets.
• Be a guiding light, empowering clients with knowledge and solutions tailored to their unique needs
• Be a
  - solver, addressing queries and smoothing out any hiccups in the customer experience
• Innovate and organise, contributing to a seamless workflow and enhanced merchant experiences

Your Qualifications

• Are fluent in European Portuguese (written and spoken at C2 level) with fluency in English (min. B2)
• Have at least 1 year of customer support experience within a
  - paced organisation
• Have a
  - centric mindset with a desire to go above and beyond your targets
• Have effective time management and organisation skills
• Have a problem solving spirit and a great team player
• Have the desire to learn and continue to develop

What’s In It For You

• Competitive salary (base and additional bonuses)
• Central location in Porto, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

Experience and Growth

Experience the best version of you! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
- changers around the globe call Concentrix their “employer of choice. ”

Location and Requirements

Location: PRT Porto - Avenida Sidonio Pais Nº 93

Language Requirements: Portuguese

Time Type: Full-time

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Eligibility to work: In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

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Concentrix is an
- opportunity employer. We are committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.