Customer Service Representative (French or German Speaker) Lisboa

Customer Service Representative (French or German Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Customer Service Representative (French or German Speaker)

Join our team as a Customer Service Representative (French or German Speaker) at Velenosi & Meredith Consulting.

Company Overview: Join our dynamic team in Lisbon, providing exceptional customer service to clients across Europe. We seek enthusiastic individuals fluent in French or German to enhance our customer support team.

Key Responsibilities:

• Assist customers via phone, email, and chat, providing prompt and effective solutions.
• Maintain high customer satisfaction through excellent service and communication skills.
• Collaborate with team members to improve processes and share best practices.
• Handle customer feedback and escalate issues when necessary.
• Contribute to a positive team environment and promote company values.

Qualifications:

• Fluent in French or German (written and spoken); English is a plus.
• Previous customer service experience is preferred but not mandatory.
• Strong
  - solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work in a
  - paced environment and adapt to changing situations.

What We Offer:

• Competitive salary with
  - based bonuses.
• Comprehensive training and support.
• A vibrant, multicultural work environment in Lisbon.
• Opportunities for career advancement and professional development.

How to Apply:

If you're passionate about customer service and ready to advance your career, please send your CV to Abir. abdelmoula@cbtalents. org.