Customer Service Representative (French-speaking) - 3000 Welcome Bonus Porto

Overview

Customer Service Representative (French-speaking) - 3000 Welcome Bonus at Lets
Hire Solutions. Join to apply for the Customer Service Representative (French-speaking) - 3000 Welcome Bonus role at Lets
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Responsibilities

• Respond to customer inquiries via phone, email, and chat with professionalism and empathy
• Resolve issues promptly, ensuring each interaction ends with a satisfied customer
• Guide clients through products, services, and troubleshooting steps
• Manage account updates, orders, and service modifications
• Collaborate with internal teams to handle complex cases efficiently
• Keep accurate records of all customer interactions in CRM systems

Requirements

• 1+ years of experience in customer service or a
  - facing role is a plus
• Excellent communication skills in both written and spoken English (additional languages a plus)
• Strong
  - solving abilities and a
  - first mindset
• Ability to multitask and work effectively under pressure

Benefits

• Competitive salary based on your skills and experience
• Performance-based bonuses for outstanding service
• Health coverage and wellness benefits
• Ongoing training and career development opportunities

Job details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Human Resources Services

Ready to create meaningful customer experiences? Apply today and join a team where your skills make a difference every day!