Customer Service Representative (French-speaking) - Global Retailer - Remote Braga

Customer Service Representative (French-speaking) - Global Retailer - Remote
Braga
Braga, Braga, Portugal

Job Title:Customer Service Representative (French-speaking) - Global Retailer - Remote
Job Description**Experience the power of a
- changing career**If you’re looking to grow and be inspired, as a**Customer Advisor in Portugal (Remote)** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement. **Career growth and personal development**We’ll give you all the training,
- edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role**As a Customer Advisor, you will:* Help customers with from simple tasks such as finding opening hours to handling complex complaints. * Focus on providing
- class customer service and assisting customers with a variety of questions and challenges* Work to achieve key goals such as customer satisfaction and quality* Provide accurate, valid, and complete information by using the right methods/tools. **Your qualifications**Concentrix is a great match if you:* Have a high level of French (written and oral) and fluent in English (B2)* Have excellent communication skills coupled with empathy and team spirit* Are available for rotating schedules* Have a positive attitude and a desire to provide good service* You're analytical by nature and able to anticipate problems and find solutions. If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. **What’s in it for you**In this role, we offer benefits that help you support your unique lifestyle:* Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)* Competitive salary and performance bonus* Work from home in Portugal* Bring-a-friend (referral) bonus opportunities* Full paid training on the company and the project you'll be working on* Career development programs**Experience the best version of you!**If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
- changers around the globe call Concentrix their “employer of choice. ”**Concentrix is an
- opportunity employer***We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. ***Eligibility to work**In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. Location:PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro
Language Requirements:French (Required)Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. # **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered,
- powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing
- changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated,
-
- end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who
- defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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