Customer Service Representative (German-speaking) - Rent-a-Car - Remote - 2000€ Welcome Bonus

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Job Title:

Customer Service Representative (German-speaking) - Rent-a-Car - Remote - 2000€ Welcome Bonus

Job Description

Experience the power of a
- changing career. We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces, " “Best Companies for Career Growth, ” and “Best Company Culture, ” year after year.

If you’re looking to grow and be inspired, as a Customer Service Representative for a rental car in Portugal (work from home), you will ensure that performance goals are met across all operations and that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We’ll give you all the training,
- edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service Representative, you will:

• Assist customers through multiple channels (email or phone) enthusiastically and professionally.
• Attract potential customers by answering questions, suggesting, and adding information about all services to meet the customer needs.
• Gather information from new customers and insert it into the platform.
• Process and respond to contact requests promptly.
• Contribute to creating a commitment to our client's brand.

Your Qualifications

Concentrix is a great match if you:

• Have a high level of German (C1 written and oral)
• Have excellent communication and active listening skills
• Have the ability to identify customers' needs and propose fast solutions
• Are proactive,
  - motivated, and a great team player

If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this or another role.

What’s In It For You

In this role, we offer benefits that help you support your unique lifestyle:

• Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
• Competitive salary and performance bonus
• 2000€ Welcome Bonus
• Work from home in Braga, Portugal
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs

Eligibility to work

In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location

PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro

Language Requirements

German (Required)

Application and Privacy

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R1580294

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Industries: IT Services and IT Consulting

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