Customer Service Representative (Italian-speaking) - Streaming Service Project - 2000€ Welcome Bonus
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Job Title
Customer Service Representative (Italian-speaking) - Streaming Service Project - 2000€ Welcome Bonus
Job Description
Experience the power of a
- changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces, " “Best Companies for Career Growth, ” and “Best Company Culture, ” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer
journey improvement.
Career growth and personal development
We’ll give you all the training,
- edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What You Will Do In This Role
As a Customer Service Representative, you will:
- Assist viewers through phone and/or chat regarding their inquiries
- Provide account and application support to viewers namely concerning software functionality
- Provide technical support and troubleshooting of system configurations and network settings
- Provide accurate and
- time answers to viewers’ inquiries Contribute to creating brand engagement for our Clients
Concentrix is a great match if you:
- Have a high level of Italian, Portuguese and English (oral and written)
- Are passionate about the entertainment and media industry
- Demonstrate excellent communication skills coupled with empathy and team spirit
- Are familiar with digital streaming services and devices
- Have a positive and
- do attitude
What’s In It For You
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- 2000€ Welcome Bonus
- Remote work in Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
- changers around the globe call Concentrix their “employer of choice. ”
Concentrix is an
- opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Location:
PRT Lisbon - Av. Mediterraneo, N°1
Language Requirements
Italian (Required)
Time Type
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IT Services and IT Consulting
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Concentrix Limited Company Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 28. 7. 2025
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