Customer Service Representative (Polish-speaking) - Pet Retail
Customer Service Representative (Polish-speaking) - Pet Retail
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Customer Service Representative (Polish-speaking) - Pet Retail
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Job Title:
Customer Service Representative (Polish-speaking) - Pet Retail
Job Description
Experience the power of a
- changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help
- known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces, " “Best Companies for Career Growth, ” and “Best Company Culture, ” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Portugal (Remote) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training,
- edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What You Will Do In This Role
As a Customer Service Representative, you will:
- Assist clients via inbound calls and
- mail by answering customers’ inquiries and/or attending to potential requests. - Become a specialist in our Client’s products and services
- Resolve product or service problems by clarifying the customer's complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Give
- time, accurate information that empowers the customer to make decisions. - Listen to the customer's unique situations and acknowledge their needs.
- Go beyond the customer's service expectations so they will remember and share their great experience.
Concentrix is a great match if you:
- Have a high level of Polish (written and oral) and fluent in English (B2)
- Previous experience in Customer Service is highly valued
- Excellent communication skills coupled with empathy, team spirit, and
- oriented - Knowledge of MS Office package.
- Familiarity with Pet-related stuff is highly valued
- Have a positive and
- do attitude
What’s In It For You
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Remote work in Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+
- changers around the globe call Concentrix their “employer of choice. ”
Concentrix is an
- opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
Location:
PRT Lisbon - Av. Mediterraneo, N°1
Language Requirements:
Polish (Required)
Time Type:
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R1577685
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
IT Services and IT Consulting
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#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Concentrix Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 10. 7. 2025
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