Customer Service Representative Portuguese & Spanish Healthcare Sector Dume

Customer Service Representative Portuguese & Spanish Healthcare Sector
Braga
Dume, Braga, Portugal

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Customer Service Representative Portuguese & Spanish Healthcare Sector, Braga

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Client:

Cross Border Talents

Location:

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

1f919fdd7b80

Job Views:

5

Posted:

18. 07. 2025

Expiry Date:

01. 09. 2025

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Job Description:

Customer Service Representative Portuguese & Spanish Healthcare Sector (Portugal-based)

We are looking for a compassionate and
- driven Customer Service Representative fluent in Portuguese and Spanish to join a dedicated support team in the healthcare and pharmaceutical sector.

Location: Remote (Portugal)
- site presence in Braga once a month
Start Date: 26 June 2025
Schedule: Monday to Friday, regular business hours

Your mission:
Youll assist healthcare clients with inquiries related to medical products, procedures, and pharmaceutical support. Your ability to communicate clearly and empathetically will help ensure quality service and compliance with healthcare standards.

What youll do:

Respond to client queries via phone, email, and chat

Offer guidance on healthcare and pharmaceutical products

Accurately document all cases and
- ups

Collaborate with internal teams for escalated matters

Stay up to date on healthcare protocols and compliance regulations

What were looking for:

Native-level Portuguese and advanced Spanish (C1)

• A degree in Nursing, Pharmaceutical Sciences, Chemistry, Biochemistry, or Biomedicine (mandatory)

Strong communication and active listening skills

Comfortable working in a structured, regulated environment

• Based in Portugal, with stable internet and availability for occasional
  - person meetings in Braga