Customer Service Representative Porto

Customer Service Representative
Porto
Porto, Porto District, Portugal

Linde Global Services

Customer Service Representative (m/f/d)

Porto, Portugal | req25402

What you will enjoy doing

• You will monitor and analyze telemetry data from our medical and industrial device and receive urgency calls 24h
• Collaborate with technical teams to identify, troubleshoot and resolve any issues
• You will support the implementation of telemetry systems across multiple locations
• Furthermore, you will review and analyze telemetry data to ensure compliance with industry standards and regulations
• Respond to monitoring alerts and notifications in a timely and effective manner
• Participate in regular meetings with technical teams to provide updates on telemetry system performance
• Communicate findings and recommendations to management and stakeholders

What makes you great

• You have a High School degree
• Customer Service (Front Office / Order Entry /Back Office) /Sales experience preferred
• You have a native level of Portuguese and Spanish and English level B1 (preferred)
• SAP/ERP Basic Knowledge (preferred)
• Agility using Computer / different software and screens
• You are highly organized, adaptable individual with effective time management and prioritization skills
• Build credibility with internal and external customers

Why you will love working with us

At Linde we identify ourselves with our products – either working for the technical or medical gases business. Being a company with a long tradition in the gases business, we not only care about our customers and high quality products, but most importantly about our employees. While working with us, expect a safe workplace, high safety standards and a true commitment from our managers to safety.

What we offer you

At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

This role is a full time position based on an limited contract. The standard weekly working hours will be from 00:00 hrs till 00:00 hrs. This role contains shift.

Have we inspired you? Let´s talk about it

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Linde acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.