Customer Service Representative Spanish Market Lisboa

Customer Service Representative Spanish Market
Lisboa
Lisboa, Lisboa, Portugal

Job Title:
Customer Service Representative Spanish Market

Location:
Lisbon, Portugal (On-Site)

Start Date:
25 September 2025

Working Schedule:

• Monday to Sunday, 08:00 21:00 (rotative shifts)
• 2 rotative days off per week

Language Requirements:

• Spanish: C1
• English: B2

Salary & Benefits:

• Meal allowance: 7. 23 per day
• Transport allowance: 20 per month
• Health insurance from day 1 (employee contribution, free after 6 months)
• Additional bonus for Braga-based positions: 20 per 12 months

Relocation Package (Lisbon only):

• Reimbursement of airfare (up to 400, Economy class) at the end of the 6th month
• Shared accommodation option: room in a
  - provided apartment for up to 12 months, rent 280/month (utilities included, deducted from payslip)

Responsibilities:

• Provide customer support for the Spanish market via phone, email, and chat.
• Assist customers with inquiries, complaints, and troubleshooting.
• Maintain professionalism and service quality at all times.
• Contribute to a positive customer experience and satisfaction.

Requirements:

• Fluency in Spanish (C1) + strong English skills (B2)
• Customer service experience preferred
• Ability to work shifts, including weekends
• Strong communication and
  - solving skills

Apply now by sending your CV in English to