Customer Service Representative With German - Remote

Customer Service Representative With German - Remote
Porto
Oliveira do Douro, Porto, Portugal

Overview
Flemish speaking Customer Service Representative in Porto - The Lemon Consulting
Join to apply for the Flemish speaking Customer Service Representative in Porto role at The Lemon Consulting. Job Details- Location: Porto, Portugal- Work model: Work from Home- Employment type: fixed term (6 months) with possibility of extension / permanent
- Remuneration: Base salary + bonuses
Responsibilities- Handle inbound calls to assist customers with
- Sell products tailored to customer
- Cross-sell and upsell products and associated
- Provide customer support for
- booking and booking
- Support travel agents with bookings and ensure smooth booking
- Offer comprehensive customer information on destinations, boats, documentation, pricing, and other related inquiries
Qualifications- Native / fluent in Flemish (C2) both verbal and written. Fluent in English (minimum B2 level)- Previous experience in customer service or sales, preferably in the travel or hospitality
- Strong communication skills with the ability to engage and build rapport over the
- Ability to manage multiple inquiries and provide accurate information
- Experience in upselling and
- selling products or
- Customer-focused mindset with a commitment to delivering
- quality
- Proficiency in booking systems or travel management tools will be considered as an
- Strong attention to detail and
- solving
- Ability to effectively communicate, both written and
- Ability to multitask in fast paced
- Working schedule: Monday to Friday: 08:00h - 17:00h
Offer- Competitive salary with
- based
- Professional growth opportunities within the BPO
- Collaborative and supportive work
- Access to exclusive travel perks and
- And many more!#J-18808-Ljbffr