Customer Service Social Media - French Speaker (M/F/X) Porto

Customer Service Social Media - French Speaker (M/F/X)
Porto
Porto, Porto, Portugal

Are you interested in social media? If you are fluent in French with a good level of English, this offer is for you!

responsabilidades chave

Key Responsibilities:

Responding to users' requests for information via chat (up to 2 chats simultaneously) and calling them to reinforce the solution to their requests;

Providing assistance with questions relating to sales, payments and use of the platform

Good communication skills and the ability to deal with frustration.

competências

We're seeking a dynamic individual with the following exceptional skills:

Native or
- native fluency in French, both verbal and written

Good verbal and written communication skills in English, as well

A genuine passion for customer service

A collaborative spirit, thriving in both team and independent settings.

Resilience and composure under pressure, maintaining a positive attitude

principais benefícios

Why Join Us?

Base salary of €1000/month.

Meal allowance (SA): 7. 63€

8h - 22h (Summertime) or 7h - 21h (Wintertime); 2 days off per week

Dedicated Workspace: Enjoy a professional,
- based environment.

Career Development: 6-month renewable contract with opportunities for advancement.

Ready to take your career to new heights?

Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.

If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.