Customer service social media - French Speaker (M/F/X) Porto

Customer service social media - French Speaker (M/F/X)
Porto
Porto, Porto District, Portugal

Are you interested in social media? If you are fluent in French with a good level of English, this offer is for you!

Key Responsibilities:

• Responding to users' requests for information via chat (up to 2 chats simultaneously) and calling them to reinforce the solution to their requests;
• Providing assistance with questions relating to sales, payments, and use of the platform;
• Good communication skills and the ability to deal with frustration.

Competencies:

• Native or
  - native fluency in French, both verbal and written;
• Good verbal and written communication skills in English;
• A genuine passion for customer service;
• A collaborative spirit, thriving in both team and independent settings;
• Resilience and composure under pressure, maintaining a positive attitude.

Main Benefits:

• Base salary of €1000/month;
• Meal allowance (SA): 7. 63€;
• Working hours from 8h to 22h (Summertime) or 7h to 21h (Wintertime); 2 days off per week;
• Dedicated workspace: Enjoy a professional,
  - based environment;
• Career development: 6-month renewable contract with opportunities for advancement.

Randstad's mission is to become the most equitable and specialised talent company in the world. We welcome people with a wide range of skills and experience and are committed to inclusive recruitment practices. If you need adjustments to make your application or interview more comfortable, please let our recruitment team know.