Customer Service Specialist – Lisbon, Portugal Lisboa

Overview

The HUB of the future of work is looking for talented Customer Service Specialists to join dynamic teams supporting multiple international clients across technology, streaming, automotive, hospitality, and social media sectors. Roles are open for candidates fluent in Danish, Dutch, or French in addition to English.

Location

Lisbon, Portugal (On-site or Hybrid depending on project)

Key Responsibilities

• Provide
  - quality customer support via phone, email, chat, or social media
• Assist customers with inquiries, complaints, and requests professionally and efficiently
• Maintain and update internal systems
• Collaborate with team members to resolve open cases
• Follow
  - specific processes and guidelines

Requirements

• Native or fluent proficiency in Danish, Dutch, or French (C1+)
• Good command of English (B2 minimum)
• Customer service experience (call center, online, or
  - person) preferred
• Strong communication,
  - solving, and interpersonal skills
• Adaptable, resourceful, and
  - resistant
• Must complete
  - specific assessment tests

Compensation & Benefits

• Competitive gross monthly salary (varies by project)
• Accommodation provided for selected
  - site roles
• Health insurance
• Paid training and onboarding support
• International career growth in a multicultural environment

Start Date

Varies by project / Immediate (start date may be
- dependent)

Apply

Contact: climia. kouidi@workster. jobs

Take your customer service expertise global and join one of the world’s leading outsourcing companies!

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Support #Teleperformance #Multilingual #Lisbon
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